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31 ORDERING We ship many of our orders on the day received and can usually handle "rush" orders until 2:00 p.m. E.S.T. Our extensive inventory and experienced team accounts for our superior service. Please be sure to copy part numbers correctly. Include all letters in the part number. The weights listed are only approximate. All shipping companies are now so complicated with dimensional weight (by size, not actual weight) and "extra charges" that with the variety of parts combinations our customers can order, we can no longer give any estimated shipping charges. We only charge you the actual cost and do not add any additional fees of any kind. We try to ship the safest & least expensive way we can. We refund any extra money sent. If you do have an amount due, please pay in 7 days. Please include your phone number and / or your email address on the order in case we need to conrm the parts ordered. See full list of policies inside the front cover. 1. MAIL: Please ll out our whole order form accurately, mailed in orders usually get here in 1-5 days. 2. PHONE: MAIN LINE – 413-625-9776 (5 LINES) Hours: 8:30 a.m. to 4:45 p.m.(E.S.T.) Mon.-Fri. We do not accept collect calls. Please ll out our order form and have your part numbers. This is the best way to order as we have the computer to give you instant information or to answer any questions you have. Closed: Saturdays, Sundays, New Year's, Memorial Day, 4th of July, Labor Day, Columbus Day, Veterans Day, Thanksgiving, Christmas. There may be a few other days during the year that we are closed (New England weather!). 3. FAX: 413-625-8498 – This is a 24-hour fax line. We monitor the fax several times per day. 4. EMAIL: clarks@corvair.com – You may order via email 24 hours a day but we only download orders twice per day. We do our best to answer your emailed questions within 4 hours, but this isn't always possible. We are only here to answer emails Monday-Friday (8:30-4:30!). 5. INTERNET SITE: www.corvair.com – You can place secure orders and get current costs and descriptions at our internet site. Browse around – try it out. Our online index is great once you try it – the link to the Riviera Catalog is at the lower right of the home page of Clark's Corvair Parts: www.corvair.com. PAYMENT – Also see inside the front cover. NO CASH PLEASE! 1 – PERSONAL CHECKS (USA only). INTERNATIONAL: NO personal checks. We accept Bank checks or postal money orders payable in U.S. funds payable through a U.S. bank or credit cards (Visa, Mastercard, Discover or Amex). 2 – BANK CHECKS, certied checks, cashier checks, money orders, postal money orders. 3 – CREDIT CARDS: We accept VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS. We are also required to have the "security code" (3 digits on back or 4 digits on front) each time you order in addition to the number, expiration date & billing address from the credit card statement. We do not charge any extra for credit card orders and your card is not charged until the order leaves. Credit cards are considered "pre-paid" for items that must be pre-paid. "Custom" orders cannot be returned. 4 – REFUNDS: If you send a check with an order please check one of the following on the order form in case we need to refund you. ( ) CHECK (The computer will print a refund check. Cash these (within 90 days) or return with your next order.) ( ) CREDIT ON ACCOUNT (Your order copy will indicate the amount the computer has put on your account and it can be used with any type of order). 5 – COD: We do not ship COD – either prepay via check or charge to a credit card. |
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Copyright © 1978, 2022 Clark's Corvair Parts, Inc., "Clark's Corvair Parts" and the "Corvair Map" are registered service marks of Clark's Corvair Parts, Inc. 400 Mohawk Trail Shelburne Falls, MA 01370 USA All rights reserved. Main Office Phone: 413.625.9776 Fax: 413.625.8498 |